Key Takeaways
- • Abby Care, an AI-native home care startup founded by Havi Nguyen in 2022, has raised an $82 million Series C led by Transformation Capital, according to Fortune.
- • CVS Health Ventures, Frist Cressey Ventures, and Pivotal Ventures are new investors, while existing backers Khosla Ventures, Thrive Capital, and Sequoia participated in the round.
- • Abby Care operates as a Medicaid provider, training family members to become certified, paid caregivers and working with health plans to arrange home care for families that need it.
- • CVS Health Ventures general partner Justin Brock said a traditional private duty nurse program fills only 65% of authorized shifts, highlighting the scale of the home caregiving gap.
Summary
Abby Care has raised an $82 million Series C, led by Transformation Capital, Fortune reported exclusively. CVS Health Ventures, Frist Cressey Ventures, and Pivotal Ventures are new investors in the round, while existing investors Khosla Ventures, Thrive Capital, and Sequoia doubled down. The company was founded in 2022 by Havi Nguyen, who began building the model after working at an early-stage health tech startup focused on autism therapy and observing high turnover among therapists and technicians.
Abby Care is an AI-native home care startup that trains family members to become certified, paid caregivers and supports them after certification. The company operates as a Medicaid provider and works with health plans to arrange care at home. Nguyen has framed the model as a way to align patients, regulators, health plans, and family caregivers toward a health care system that works better for the most vulnerable.
Justin Brock, general partner at CVS Health Ventures, said the home caregiving gap is wide. He told Fortune that a traditional private duty nurse program fills only 65% of authorized shifts, leaving many medically complex members without consistent coverage, while tens of millions of family caregivers already provide care in the home. Brock acknowledged possible competitors, including existing home health agencies and caregiver education platforms, but said the need is large.
Fortune also profiled Maria Villegas Corrales, a Colorado mother whose daughter Mia required open heart surgery and a pacemaker in early life. Corrales learned about Abby Care after Mia's June 2024 surgery and said she became a paid caregiver, which she said allowed her to care for Mia more fully. She said many families are unaware such programs exist.
Abby Care is an AI-native home care startup that trains family members to become certified, paid caregivers and supports them after certification. The company operates as a Medicaid provider and works with health plans to arrange care at home. Nguyen has framed the model as a way to align patients, regulators, health plans, and family caregivers toward a health care system that works better for the most vulnerable.
Justin Brock, general partner at CVS Health Ventures, said the home caregiving gap is wide. He told Fortune that a traditional private duty nurse program fills only 65% of authorized shifts, leaving many medically complex members without consistent coverage, while tens of millions of family caregivers already provide care in the home. Brock acknowledged possible competitors, including existing home health agencies and caregiver education platforms, but said the need is large.
Fortune also profiled Maria Villegas Corrales, a Colorado mother whose daughter Mia required open heart surgery and a pacemaker in early life. Corrales learned about Abby Care after Mia's June 2024 surgery and said she became a paid caregiver, which she said allowed her to care for Mia more fully. She said many families are unaware such programs exist.
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