Key Takeaways
- • Ronald McDonald House New York (RMH-NY) was awarded a $1.5 million, three-year grant from the RBC Foundation USA to pilot an AI-powered Family Navigation Hub for families staying at the house.
- • The pilot will give families 24/7, multilingual access to information on RMH-NY services, transportation, meals, wellness programs, and related resources.
- • Currently, families rely on paper flyers and bulletin boards to locate critical information, which the pilot is designed to replace.
- • The initiative is a family-centered care project and is announced via Business Wire as a corporate press release.
Summary
The organization said families currently depend on paper flyers and bulletin boards to find critical information during their stays. The planned hub is intended to provide families with 24/7, multilingual access to trusted information about RMH-NY services, transportation, meals, wellness programs, and other resources.
The grant is structured as a three-year commitment, positioning the project as a pilot program. The source material available for this story is limited to the initial announcement, so further details on implementation timeline, technology provider, or outcome metrics are not reported here.
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